Privacy Policy
Last updated: March 2026
Parallel ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and any login credentials you provide. This information is used to create and maintain your account, authenticate you, and support account-related features.
Team & Scheduling Data
To generate fair meeting rotation recommendations, we collect team member names, time zones, availability preferences, and scheduling constraints (such as meeting cadence and hard boundaries). This data is used solely to power the scheduling recommendations and coordinate your team's rotations.
Payment Information
If you subscribe to a paid plan, payments are processed securely through Stripe. Parallel does not store full credit card numbers or sensitive payment details. Stripe handles payment data in accordance with their own privacy policies.
2. How We Use Your Information
We use your information to:
- Operate and maintain the Parallel scheduling service
- Generate fair meeting rotation recommendations based on your team's time zones and availability
- Manage user accounts and authentication
- Process subscriptions and payments
- Improve product performance, reliability, and user experience
- Respond to support requests, feedback, and inquiries
We do not sell your personal information.
3. Email Communications
We may send you emails that are essential to the service, including:
- Account verification and password resets
- Team invitations and collaboration notifications
- Product and service updates
- Support-related communications
These emails are necessary for the platform to function. We do not send marketing emails unless you have opted in.
4. Third-Party Services
Parallel uses trusted third-party providers to operate the platform:
- Stripe — payment processing
- Amazon Web Services — infrastructure and transactional email delivery
- Supabase — database and authentication
These providers process data only as needed to operate the service. They are bound by their own privacy and security commitments.
5. Data Security
We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. This includes encryption in transit and at rest, secure authentication, and access controls. That said, no online platform can guarantee absolute security. We encourage you to use a strong password and keep your account credentials secure.
6. Data Retention
We retain your data while your account is active and as needed to operate the service, comply with legal obligations, resolve disputes, or enforce our agreements. If you delete your account, we will remove or anonymize associated personal data within a reasonable period, except where we must retain it for legal or operational reasons.
7. Your Rights
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. You can submit these requests by contacting us at the email below. We will respond to valid requests within a reasonable time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a revised "Last updated" date. Continued use of Parallel after changes take effect constitutes acceptance of the updated policy.
9. Contact
If you have questions about this Privacy Policy, you may contact us at: